01
Replies in seconds, with the listing
It recognises the property, sends the photos and the key facts, and opens a lead in your CRM with the source and the listing.
In the CRM: a new lead from WhatsApp for listing SW-1042.
AI agents for WhatsApp, websites and phone calls
Answer every customer in seconds. Day and night.
Tiber Lake builds AI agents that reply to your customers, book appointments, take orders and payments, and save every lead in your CRM. We set them up around your business and run them for you.
- English and Arabic
- Hands over to your team when needed
- Connected to your calendar, CRM and payments
A customer orders dinner from a restaurant on WhatsApp. The AI agent sends the menu, prices the order with VAT, sends a payment link and confirms the delivery time. The same phone then shows a clinic booking, a shop checkout and an insurance claim.
What the work looks like
One enquiry, from first message to booked viewing.
A buyer messages a real estate agency at seven in the evening. This is what the agent does, and what the agency sees in its CRM.
02
Asks what your best salesperson would ask
Cash or mortgage, residency, budget. It works out the mortgage with your rates and fees, sends the estimate and saves every answer to the lead.
In the CRM: mortgage buyer, UAE resident, estimate sent.
03
Books the viewing
It offers real slots from your agent’s calendar and books one. The buyer gets a confirmation now and a reminder the day before.
In the CRM: viewing on Saturday at 11:00 with Hana Saeed.
04
Hands your agent a qualified lead
Hana gets a WhatsApp alert with everything she needs before she meets the buyer. Nobody asks the same question twice.
In the CRM: handed to Hana, reminder set for Friday.
Voice agents
It answers the phone too.
A voice agent picks up every call in English or Arabic, answers questions, books and moves appointments, and puts the caller through to a person when they need one. You get a written summary of every call.
- Picks up at once, including evenings, weekends and busy hours
- Books, moves and cancels appointments in your calendar
- Transfers to your team with the reason for the call
- Sends the caller a confirmation by text or WhatsApp
Every voice agent tells callers it is an AI and gives the recording notice your market requires.
Where it works
One agent on every channel, connected to your systems.
Customers reach you wherever they like. The agent answers in each place and writes to the tools your team already uses, so nothing is typed in twice.
Your customers
- Website chat
- Facebook Messenger
- Phone calls
Your AI agent
Trained on your prices, policies and answers
Your business
- CRM and lead lists
- Calendars and bookings
- Payment links
- Orders and stock
- Alerts to your team
How a project runs
From first call to a live agent, in five steps.
You always know what is being built, what it costs and when it goes live.
- 01
Call
We look at where your enquiries come from and choose the first job for the agent: orders, bookings, leads or support.
30 minutes by phone or video - 02
Proposal
Scope, integrations, timeline and a fixed price, in writing, before any work starts.
A written proposal - 03
Build and test
We load your prices, menus, policies and answers, connect your systems and test the agent on real questions from your customers.
You try it before launch - 04
Launch
The agent goes live on your WhatsApp number, website or phone line. Your team can see every conversation.
Live on your channels - 05
Run and improve
We review its answers, fix what it gets wrong and add what customers ask for. You get a report every month.
A monthly report
What you get
Everything it takes to run an agent, handled for you.
Your team stays in the loop
When a lead is ready, an order is paid or a caller asks for a person, the right colleague gets an alert with the details. Nobody has to watch the inbox.
The agent
Trained on your business: prices, menus, stock, policies and the way you speak to customers.
Your channels
Set up on WhatsApp Business, your website, Instagram and your phone line, with your own numbers and accounts.
Your systems
Connected to your CRM, calendars and payment provider, so every booking, order and lead lands where your team works.
Your data stays yours
Access is limited to what each task needs, and your data is never used to train models for anyone else.
A report every month
What the agent handled, what it could not answer and what we changed. You see the work, not just the invoice.
Changes when you need them
New prices, a new menu, a seasonal offer. Send us the update and we put it into the agent.
Questions
Before you ask.
How long does it take to go live?
It depends on what the agent needs to do and which systems it connects to. The timeline is in the proposal, in writing. We launch one useful job first and add more once it is working.
What does it cost?
Building the agent is a fixed price. If you want us to run and improve it afterwards, that is a separate monthly price. Both are agreed in writing before any work starts. Message us with what you need and you will get a figure.
Will customers know they are talking to an AI?
Yes. The agent says so, and it hands over to a person whenever the customer asks or the conversation needs one.
What happens when it does not know the answer?
It says so and passes the conversation to your team with everything said so far, so the customer never has to repeat themselves.
Does it speak Arabic?
Yes. Agents work in English and Arabic, and other languages on request.
Do we have to change our systems?
No. The agent connects to the tools you already use. If something cannot be connected, you will know before you commit.
Who owns the conversations and customer data?
You do. They stay under your control, and they are never used to train models for anyone else.
Start here
Tell us what your customers ask you most.
Send a few lines about your business. Majd will reply himself with how an agent would handle it, what it would connect to and what it would cost.
Send an enquiry
It goes straight to Majd. No mailing lists.